Terms & Conditions

Last updated: June 2026

1. General

By accessing and using FZ Online Store (FZonlinestore.pk), you agree to be bound by these terms and conditions. If you do not agree, please do not use our website.

2. Products

We strive to display accurate product descriptions, images, and prices. However, we reserve the right to correct any errors or inaccuracies. Product colors may vary slightly due to screen display differences.

3. Pricing

• All prices are listed in Pakistani Rupees (PKR)
• Prices are subject to change without prior notice
• Delivery charges are additional unless specified as free delivery
• Standard delivery charge is Rs. 250 across Pakistan
• Free delivery on orders above Rs. 5,000

4. Orders

Placing an order on our website constitutes an offer to purchase the products. We reserve the right to accept or reject any order. After placing an order, you will receive confirmation via WhatsApp or phone call.

5. Payment Methods

• Cash on Delivery (COD) — Pay when your order arrives
• JazzCash — Mobile wallet payment
• Easypaisa — Mobile wallet payment
• Bank Transfer — Direct bank transfer

6. Delivery

• We deliver across Pakistan to 150+ cities
• Estimated delivery time: 2-5 working days
• Remote areas may take up to 7 working days
• We will provide tracking information when available

7. Cancellation

You may cancel your order before it is shipped by contacting us on WhatsApp. Once shipped, cancellation requests may not be accepted.

8. Intellectual Property

All content on this website including text, images, logos, and design is the property of FZ Online Store and is protected by copyright laws.

9. Limitation of Liability

FZ Online Store shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Contact

For questions about these terms, contact us at support@fzonlinestore.pk or via WhatsApp.